Support

Tap "Report a wrong question" in Settings › Legal & support, or on the correction sheet. The report carries the question id, your answer and your level — nothing else. Confirmed errors are fixed in the next content update and the miss is removed from your history.

Reckon has no sync and no server of ours, so training lives only on the device it was done on. Moving to a new phone starts you fresh, and there is no copy anywhere for us to restore from. Signing in with Apple does not change this — it records your Apple account on the device and moves nothing. Retaking placement puts you back at the right level.

No. Reckon is free and there is nothing inside it to buy — no subscription, no in-app purchase and no trial — so there is nothing to cancel and nothing to restore. Every track and every strategy card is open to everyone. The Reckon Pro screen is unfinished and sells nothing; its Restore link is Apple's standard one and finds nothing, because nothing has been bought. If a paid tier is added later, its price and terms will be shown in the App Store and in the app before anything is charged.

If you declined the permission, Settings › Reminders shows a row that opens iOS Settings. Reckon sends at most three notifications a week and none on a rest day, so silence can also be by design.

Everything Reckon knows about your training sits in the app's own storage on your device. There is no server of ours holding a copy, so there is nothing on our side to delete — deleting the app removes all of it immediately. Inside the app, Settings › Account › Reset levels retakes placement and keeps your history, so it is not a deletion. If you join a Circle, what that shares goes to iCloud rather than to us; the privacy policy sets out exactly what a Circle can see.